Terms and Conditions

About Us

This website is owned and operated by JustWipe Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

JustWipe Ltd
Scafell Road, Queensway Industrial Estate, Lytham St. Annes, FY8 3HE.
Tel. 01253 729487
Email: sales@justwipe.co.uk
GB 289976270
Company number: 6601108

Please note our office opening times are Monday-Thursday 07.00-16.30.
Emails or answer messages left outside of these hours will be answered on our return.

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from Europe or anywhere else, place your order and your card company will convert the transaction to Euros or your own currency.

We accept most major credit cards as well as Paypal. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Returns Policy

As the tablecloths are made-to-measure and cut to customers’ own table sizes, we are unable to accept returns unless there is a manufacturing fault. In the unusual event of a manufacturing fault with the material, please contact us prior to sending any items back. We may ask for an emailed photo of the fabric fault.

Please therefore take extra care when measuring your table, and ensure that you do order enough extra length in the tablecloth for your overhang.

We endeavour to have the best quality images for all patterns & products on our website, but as all monitors, tablets and phones can have settings which show the colours differently we recommend customers who are unsure about the colours (or pattern size/scale) to take advantage of our free sample service. This way you can check the colour of the tablecloth will match your décor before placing your order. All samples are sent out to UK addresses free of charge, and should be delivered within 2-3 days of being requested.  (An unexpected tone/colour shade is not classed as a manufacturing fault).

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. If you are from the EU & have a valid VAT number, please contact us before placing your order.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site. We use Sage Pay for all payments, who only use the latest & most secure systems for all transactions.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can write to us at JustWipe, Scafell Road, Queensway Industrial Estate, Lytham St. Annes, FY8 3HE.

Privacy Policy

JustWipe Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment (delivery details to our carriers). In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Occasionally communicate special offers and product news which may be of interest to you.
d. Only disclose information to third-parties for goods delivery purposes.

About our Tablecloths

All of our tablecloths are produced from a printed cotton weave which is then finished in the UK with a special wipe-clean vinyl coating. These vinyl coated tablecloths (also called luxury cotton oilcloths) are given either a gloss or a matt finish during the coating process.

Our rolls of tablecloth are 20 metres in length and therefore, any length of tablecloth can be cut to suit your table.

  • Does not fray
  • Does not crack
  • No need for hemming
  • Long lasting – years of wear
  • No need to wash – ‘JustWipe’

Care of the tablecloths

The PVC (or vinyl) coating is designed to give an easy care finish to our textiles, but it is not an armour plating. Foodstuffs and beverages can be easily wiped from its surface.

It will definitely NOT withstand ball-pen ink, lipstick, nail varnish or shoe polish. Some tomato based sauces and curry sauces can also leave marks and stains. These types of stains must be wiped immediately. Newspaper print can transfer onto the cloth if the cloth is still damp from wiping.
Hot cooking oil will also damage the surface. The surface will not withstand plates or dishes straight from the oven, placed directly upon it.
If in doubt, please do ask for a sample of your chosen tablecloth so you can spot test it.

To clean the surface, it should be wiped with warm water which can contain a small amount of detergent.
To remove creases, the material may be ironed on the reverse side (the uncoated side) with a cool iron.

IMPORTANT NOTE: DO NOT DRY CLEAN

If treated with a little care JustWipe products will give a prolonged service whilst protecting your table.

Shipping And Handling

All individual oilcloth orders are also sent with a trackable courier.
You will have a choice of whether you would like the oilcloth folded, or on a cardboard tube.

‘On the roll’ delivery is half price for orders over £45 for most addresses.
SHIPPING IS FREE FOR ORDERS OVER £200.

Please click here to see our Delivery Section for all delivery prices & options.

Delivery

Please click here to see our Delivery Section for all delivery details including prices & delivery times.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please do not sign for the goods if they appear to be damaged. The signature infers that the goods have been delivered in good condition, and no claim can then be made against the shipper. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Competition

Once a month we run a competition where we ask customers to send in photographs of their purchases for a chance to win a prize – Details of this competition & prize can be found on our facebook page. Only one photograph per month will win the prize, but any photographs received by JustWipe may be used to show the products on our website/social media. Photographs will be entered into the competition for the month which the photograph was received by JustWipe (the date entered must be within 30 days of receipt of the tablecloth). The sender of the winning photograph will be notified & the prize will be posted within 10 working days of the closing date of each competition.